Powerful and flexible processing

With claims software from AquariumClaims, you define the optimum process for running your business. We help you set up the system in line with this process. And we can do this surprisingly quickly. Aquarium is a claims solution designed for rapid and easy set-up.

Of course, we understand that no business process can be defined 100% right from the start. Needs change. You may discover new and better ways to do things. This is no problem. AquariumClaims is designed to be flexible and simple to change. From the start, we train your designated users to make necessary changes. They can do is quickly and without complex reprogramming. Change is yours immediately and without having to pay IT consultants to do the work for you.

The solution handles the management of a claim from start to finish. Correspondence is created. Incoming and outgoing documents are scanned, bar-coded for easy identification and automatically attached to the related file.

Reminder alerts are issued so that no case or detail is overlooked. Cases are batched and taken through to conclusion according to your parameters. Many steps can also be automated so a claim can be progressed between decision points without human intervention.

Multiple claims from a single person as well as group claims are handled with ease. Every time a claimant calls with a query, information is immediately to hand for an instant response. Customer satisfaction is a given.